We transform your
customer service
into a
experienceconsistenTWe enhance your customer support while
preserving what truly matters:
human connection.
Learn more about us.
reliable
professional
Transformamos
tu atención
al cliente
en una
experiencia
consistenteOptimizamos tu atención
al cliente sin perder lo más
importante: el trato humano.
Conoce más sobre nostros
CONFIABLE
PROFESIONAL

DRIVEN BY BEST PRACTICES AND BACKED BY LEADING CERTIFICATIONS

REINVENTING CONTACT CENTERS WITH CUTTING-EDGE TECHNOLOGY.

AI working
for your customers.

 

SERVICES

At Cyntra, we’re shaping the future of Contact Centers. By combining human expertise, generative AI, and automation, we deliver agile, accurate and result-oriented experiences. Our solutions are engineered to drive growth through smart innovations.

DRIVEN BY BEST PRACTICES AND BACKED BY LEADING CERTIFICATIONS

REINVENTING CONTACT CENTERS WITH CUTTING-EDGE TECHNOLOGY

AI working
for your customers.

 

SERVICES

At Cyntra, we’re shaping the future of Contact Centers. By combining human expertise, generative AI, and automation, we deliver agile, accurate and result-oriented experiences. Our solutions are engineered to drive growth through smart innovations.

CUSTOMER
CARE:

Memorable support, handled with empathy and speed-wherever your customers reach out.

BACK-OFFICE PROCESSING:

Efficient back-office support-from validations to documentation-delivered with accuracy and consistency.

RELIABLE IT SUPPORT AND HELPDESK SERVICES:

From everyday issues to complex incidents, we deliver reliable tech support that keeps your teams operating smoothly.

SALES, COLLECTIONS AND DATA ANALYTICS:

Strategic sales and collections powered by data—to accelerate growth and results.

120015500workstationscountriesPresence inoverOUR PRESENCEmonthly interactions
CGo-live in under100940workstationsdAYSreduction in
abandonment rate
overLeading office supplies
retail company
1005020workstationsself-service adoption
via chatbot
Operational cost savingsLeading logistics
company in Mexico
CUSTOMER
CARE:

Memorable support, handled with empathy and speed-wherever your customers reach out.

BACK-OFFICE PROCESSING:

Efficient back-office support-from validations to documentation-delivered with accuracy and consistency.

RELIABLE IT SUPPORT AND HELPDESK SERVICES:

From everyday issues to complex incidents, we deliver reliable tech support that keeps your teams operating smoothly.

SALES, COLLECTIONS AND DATA ANALYTICS:

Strategic sales and collections powered by data—to accelerate growth and results.

NUESTRA PRESENCIA120015500ESTACIONES DE TRABAJOPAÍSES ATENDIDOSINTERACCIONES AL MES
100940WKS INSTALADASDÍAS DE IMPLEMENTACIÓNREDUCCION DE ABANDONOEMPRESA LIDER
EN RETAIL
DE SUMINISTROS
DE OFICINA
1005020WKSINCREMENTO EN
AUTOATENCIÓN
POR MEDIO DEL BOT.
REDUCCIÓN DE COSTOSEMPRESA LÍDER DE
LOGÍSTICA EN MÉXICO

WHY
CYNTRA?

HUMAN TOUCH

We put people at the center. Every interaction is guided by empathy, active listening, and respect. We connect with your customers as if they were our own.

RELIABLE

Your operations in safe hands; we deliver on our promises with well-structured processes, constant monitoring, and a team fully committed to quality.

EFFICIENT

We solve with speed and precision. Every process is optimized to deliver fast, accurate, no-nonsense responses. We make things happen.

SKILLED TEAMS

Ongoing training. Specialized knowledge. Every team member is prepared to add real value to every customer interaction.

 

TECH PARTNERSHIPS

WHY
CYNTRA?

HUMAN TOUCH

We put people at the center. Every interaction is guided by empathy, active listening, and respect. We connect with your customers as if they were our own.

RELIABLE

Your operations in safe hands; we deliver on our promises with well-structured processes, constant monitoring, and a team fully committed to quality.

EFFICIENT

We solve with speed and precision. Every process is optimized to deliver fast, accurate, no-nonsense responses. We make things happen.

SKILLED TEAMS

Ongoing training. Specialized knowledge. Every team member is prepared to add real value to every customer interaction.

 

TECH PARTNERSHIPS